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Frequently Asked Questions

Processing time is 2-5 business days. We are taking all precaution measures to ensure all safety and cleanliness regulations are met. All orders are handled with care.

Our entire product line is cruelty free. We are certified by Leaping Bunny. We do NOT test on animals.

Most of our products are vegan. Please check each product description and ingredients.

This product is NOT intended to diagnose, treat, cure, or prevent any disease or illness.

Sign up with using your email and receive notification on restock, new products and exclusive advance sales. We also announce via social media pages; Instagram @seis_cosmetics and Facebook @seiscosmeticsllc

In effort to expedite your shopping experience and product efficiency, we immediately being processing orders once it is successfully placed. Therefore, the order may not be cancelled or modified.

The images on our website and social media represent our colors as close as possible; however, the actual color may appear different on everyone. The color results may vary because of several factors, including but not limited to, monitor resolution, settings, lighting, skin tone, etc.

We do not offer additional discounts than promoted on our website. Product sponsorships are limited and restrictions apply.

When the order has been placed successfully, an email confirmation will automatically be sent. If you do not receive a confirmation within 24 hours, please email us at hello@seiscosmetics.com .

Standard Shipping is FREE on all US and US territories with orders of $60 or more (excluding taxes).

We offer domestic shipping, including US Territories, such as Hawaii, Guam, and US military installations.

Please allow approximately 3 business days for a tracking number.

Sometimes tracking numbers are updates in advance and the packages are marked delivered before they arrive. Your package will most likely be delivered. *Please note, we are not responsible for lost, misplaced or delays by the carrier. Customers will need to open a case for investigation with the carrier.

All sales are final. We will gladly exchange a damaged product within fourteen (14) days from the date of sale. Please contact us immediately via email, hello@seiscosmetics.c Im for return information.

The hours of operation are Monday – Saturday from noon to 6 pm EST; we may be reached via chat or email, hello@seiscosmetics.com, please ensure to include your name and order number.

All donations and gift card sales are final and nonrefundable.

Seis Cosmetics wholeheartedly appreciates all the support. We donate to Glioblastoma Research Organization and The American Brain Tumor Association in honor of the founder’s mother.